AI Customer Service Agent for Shopify

giiHelpdeskAgent works for you:

Seamless Gmail sidebar:
Agent works inside the inbox, no more need to switch to other apps
Seamless Shopify integration:
Agent get shopify order/product/refund data inside the inbox
Hybrid mode:
Agent works in loop with you, you can review and confirm the draft before sending.
No data storage:
no more worry about data privacy.

Application Scenarios

“Where is my order?”

Repetitive inquiries daily
manual tracking data from shopify
slow cross-timezone replies.

Understand the intent
Inquiry shopify data agentically
provide the answer.

Return request, chargeback warning

Long process:
email confirmation → create RMA → update Shopify → notify warehouse;
easily missed.

Lower chargeback rates & dispute scores, avoid Stripe/PayPal penalties.

1-3 hours after abandoned checkout

Average abandonment rate 70%,
traditional email open rate <15%,
no differentiated offers.

1% increase in conversion ≈ direct profit increase, AI can generate personalized offers in real-time.

Generated by Apps like Recharge, Skio

Manual sending of subscription expiry emails,
missed sends lead to churn;
monotonous email tone.

Reduce 20-30% passive churn, visible increase in renewal rates.

1-3 star review, social media @

Untimely response → bad reviews pinned → ad conversion rate plummets.

Quickly mitigate damage to avoid brand reputation loss, ROI far exceeds PR spending.

Detect WISMO / refund / other, extract order IDs and key details.

Personalized drafts from email + Shopify data. You stay in control.

Orders, shipping, refunds and history at your fingertips in Gmail.